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FREQUENTLY ASKED
Common Questions
How do I reset my ICON GEN2 password?
In accordance with PSTI Act, there are no default passwords. Use the physical reset button on the controller board or the recovery key provided during setup.
Are Infiniti 7 monitors compatible with older VSS systems?
Yes, via the GEN2 Network Bridge, Infiniti 7 stations can view legacy streams using the ONVIF protocol.
How long is the security update period?
We guarantee security updates for a minimum of 5 years from the date of product launch for all certified hardware.